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FCP-300 FAQ

SPECIFICATIONS

Q1. Color calibration?

A1: As you know, the FCP-300 base on Canon inkjet printer that use CMYK&BK, we use the color of BK to be our binder output, it means we need to assign the color mapping to get good result. Finally, we are almost reach our goal, please refer below image.

Q2. Printing quality?

A2: You can download the software MeshLab to review the file, please be sure that your file belong high resolution that means Vertices should be good if over 400,000 then you can print the quality like below:

 


 

Q3. Material portions?

A3: 55% FCP-300 gypsum powder, 15% FCP-300 binder, 5% FCP-300 ink
(cyan, magenta, yellow, black), 25% FCP-300 curing agent.

Q4. Material quantity needed?

A4: The need of material quantities varies dramatically among each case, depending on the volume of your models, solid or hollow, thick or thin, tall or short, etc. A set for your first order is 30 kg gypsum powder, 8 liter binder, 3 liter ink, and 14 liter curing agent. Additional set(s) after your estimate can be ordered on FCP-300 software.

Q5. Spare parts?

A5: There are 2 spare parts- printer module and printheads. Spare parts belong to consumer products, which are out of warranty. 

Q6. Formats of 3D files?

A6: VRML format. Formats of .ply and .obj can be transferred to .wrl 2.0.

 

Q7. Software?

A7: FCP-300 uses our own software. You may learn more via the link: https://youtu.be/7pAtrFOSFoc. It also shows in the showroom of our website: www.FCP-300.com.

Q8. Printer and Materials conservation?

A8: Operating humidity range is 20~55%, non-conditioner and operating temperature range is 15~ 27oC. Materials will be kept in good quality within these conditions as well.

ORDERING

Q9. Prices of the printer, materials, and spare parts?

A9: T Please feel free to email FCP-300 Team: globaltrendtradingtech@gmail.com.

Q10. Time from order to delivery?

A10: Generally speaking, 100~138 days. International transfer payment takes about 3 days. The lead time is 90 days. Air shipping takes 7~10 day; and ocean shipping costs 30~45 days.

Q11. Payment terms and methods?

A11: Please feel free to email FCP-300 Team: globaltrendtradingtech@gmail.com.

Q12. Easy to reorder materials?

A12: We will give you a serial number. After entering the number in FCP-300 software, warning screen will show up when your materials are going to run out of. You can order them via the software, and you will receive your order in 7-10 days. We ship them by air and pay for the cost.

Q13. Warranty and support?

A13: We provide 1-year limited warranty. You may email or Skype us anytime, and getting response within 24 hours. To learn more details, please refer to Terms of Use.

Q14. Skills of operation and maintenance learning?

A14: We will invite you to visit us 3 days before we ship your machine to learn the skills of operation and maintenance. We, meanwhile, provide 3-hour online teaching.

PRINTING

Q15. Colors of your printer?

A15: CMYK, full color.

Q16. Build volume?

A16: 300 x 292 x 140 (mm)

Q17. Printing time?

A17: The printing speed of FCP-300 is 5 mm/hour. It takes approximate 5 hours to print a 13-cm height figurine for example.

Q18. Multi-models printing at a time?

A18: Of course it is able to print as many models as the volume is enough. However, due to avoid fulfilling ink while printing, we recommend users to print 2 ~ 5 models at a time.

Q19. Easy to fulfill ink and binder while printing?

A19: Yes, just inject the ink or binder to bottles. There are 2 windows on the side of FCP-300. It helps you to observe the printing. In addition, the 2 doors (upper and lower) of the printer are easy to open anytime.

Q20. Test sample printing?

A20: We are willing to print some models for you. Please provide your files as .wrl 2.0 format. Here is a sample link as your reference: http://pan.baidu.com/s/1i3jhxmH. You can upload your 3D files to WeTransfer or Google Drive if email is unavailable. Normally, you will receive your printing in 14 days.

Q21. Recommend 3D scanner?

A21: We have both portable 3D scanner and full-body 3D scanner. Portable 3D scanner is called 3DHermes. Here is the link: https://youtu.be/cwGWbS64lhw. You are very welcome to email us to learn more: globaltrendtradingtech@gmail.com.